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Shipping & Returns

Delivery and Collection Policy:


  • Collection is available from the Greening's Floristry studio. Collection is only available between 5pm-6.30pm. We will be in contact to confirm your collection slot and the collection address.


Local Delivery

  • We currently offer local delivery Monday - Saturday but require two days notice for all deliveries in order to ensure that your bouquets are as fresh as could possibly be!

  • Deliveries will be between 9am - 8pm and we are not able to specify a delivery time unless already agreed.

  • Local delivery is available within 12 miles of Camberley, Surrey.

  • If you are unsure if delivery is available for your location, please get in touch and we will be happy to help.

  • Local delivery within 12 miles is charged at £3.95.

  • Delivery over 12 miles from Camberley, but within 18 miles of Camberley is charged at £5.95.

  • If you live further afield and would like a delivery, please get in touch to see what we can do for you.

  • We currently cannot offer Next Day Delivery unless already agreed.

Missed Delivery

  • Unfortunately, we cannot be held responsible for failed delivery attempts. We will always try to look for a suitable and safe place to leave your bouquets, or we can leave with a neighbour if appropriate. If we cannot locate a safe place, or feel that leaving with a neighbour is not appropriate, the bouquet will be returned to our studio.

  • As our products are perishable, we can only offer re-delivery or collection on the same day (however, we may not always be able to re-deliver). We will make contact with the mobile number or email address that you have provided.

  • Refunds will not be given for bouquets with a failed delivery attempt.

Return & Exchange Policy:

If something is not right with your order, please get in touch as soon as possible to see how we can rectify this for you. Refunds and exchanges are decided on a case by case policy. Please get in touch within 24 hours of delivery.

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